Triggers

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Triggers

Triggers allow you to send an SMS text message, a Voice Broadcast call, or a Ringless Voice Mail drop, via an HTTP Post from your custom application, or in most cases by integrating it into a CRM platform like ActiveCampaign, HubSpot, Infusionsoft or other similar systems.

There are thousands of applications out there, that are all capable of integrating with Zapier, and we now support a Zapier integration via API.

Triggers allow you to send a one-off message to a specific phone number.

When a Trigger web hook is received, the Contact is automatically added to your chosen Alertify Group and the message is sent.

Examples:

> If you want to send a welcome text message when a new subscriber is added to your application, use a Trigger message.

> If you want to send an appointment reminder, use a Trigger message with custom tags, such as {Date} and {Time}.

> If someone abandons their shopping cart, use a Trigger message to send them a coupon code, to return to your site.

How to create a Trigger message (SMS)

To create an SMS Trigger message, go to Automation > Triggers.

  • 1. Enter a Trigger Name.
  • 2. Select the Time Interval in which the Trigger will be processed.
  • 3. Select the Group that Contacts will be added to, when message is triggered.
  • 4. Select the Trigger Type as SMS.
  • 5. Insert an optional Mail Merge personalization tag (ie. First Name).
  • 6. Enter the Trigger Message text (with SMS selected as Trigger Type).
  • 7. Click the Save button.

 

How to create a Trigger message (Voice)

To create a Voice Trigger message, go to Automation > Triggers.

  • 1. Enter a Trigger Name.
  • 2. Select the Time Interval in which the Trigger will be processed.
  • 3. Select the Group that Contacts will be added to, when message is triggered.
  • 4. Select the Trigger Type as Voice.
  • 5. Enter the Caller ID number.
  • 6. Click the Validate button.
  • 7. Select a pre-recorded Audio.
  • 8. Configure the optional Unsubscribe and Transfer digit presses.
  • 9. Click the Save button.

Variables:

> &mobileNumber (required)
> &firstName
> &lastName
> &email

Variables (custom):

> &Date
> &Time

How to test a Trigger message

After you have created and saved your Trigger message:

  • 1. Click the Trigger Code icon and copy the web hook URL to your browser address bar. Example: https://sms.alertifywireless.com/API/Triggers.aspx?id=b43f91fd-f43d-4eb8-8d65-ab5e7b10ad64
  • 2. Append variables to the web hook URL: https://sms.alertifywireless.com/API/Triggers.aspx?id=b43f91fd-f43d-4eb8-8d65-ab5e7b10ad64 &mobileNumber=5615551212&firstName=John